Privacy Policy

Last Updated: 1 January 2026

Introduction

At Batoul Pharm, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and purchase our products.

Information We Collect

  • Personal Information - Name, email address, phone number, and other details you provide when filling out forms.
  • Order Information - Details about your purchases, including items, quantities, prices, and delivery addresses.
  • Usage Information - Data about how you interact with our website, including browsing history and preferences.
  • Device Information - Technical information about your device, IP address, and browser type.

How We Use Your Information

We use the information we collect to process orders, deliver products, improve our services, communicate with you about your orders, send promotional updates (with your consent), and ensure the security of our platform.

Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is encrypted and stored securely on our servers.

Your Rights

You have the right to:

  • Access your personal data and request a copy of information we hold about you.
  • Correct or update your personal information if it is inaccurate or incomplete.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt out of promotional communications at any time.

Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us at our contact page or via email.